Customer Relationship Management
The world today is rapidly globalizing. Customers are exposed to information about international products and services, at the press of a button. In such a scenario, it is a challenging task to acquire a customer – even more so, to retain his loyalty. This is where our Customer Relationship Management comes in.
Samruddhi’s CRM incorporates tried and tested processes and methodologies to understand more about customers' needs and behaviors in order to build a stronger and everlasting relationship with them. The company’s Customer Relationship Management works across all departments to harmonize customer-centric thinking. CRM reduces costs, increases efficiency and enhances customer delight.
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